REFUND & RETURN CONDITIONS
You are disappointed with your order or simply the product does not meet your expectations?
Even if the Swiss law does not provide for a withdrawal period for buyers.
The Blackout Concept team offers a return and refund of the product within 14 days for the peace of mind of its customers and an optimal shopping experience.
It must also be accompanied by its original packaging and all accessories contained in it upon receipt.
If your payment was made by PayPal, the refund will be immediate upon receipt of your product.
If your payment was made by credit card, it will take 3 to 5 business days to receive the refund on your credit/debit card statement after receiving your product.
Late or Missing Refunds (if applicable)
If you have not yet received your refund, check your bank account again.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, contact us.