Conditions of sales Goods

The present conditions of sale are concluded on the one hand by the company Double Down Sàrl with a capital of 20’000 francs, whose head office is located in Geneva, registered in the Geneva Trade and Companies Register under the number CHE-458.629.695, hereinafter referred to as “Double Down” and managing the website https://www.blackoutconcept.com and, on the other hand, by any individual or legal entity wishing to proceed to a purchase via the website https://www.blackoutconcept.com, hereinafter referred to as “the buyer

Article 1. Object

The present conditions of sale aim at defining the contractual relations between Double Down and the buyer and the conditions applicable to any purchase made through the website https://www.blackoutconcept.com. The acquisition of a product through the present website implies an unconditional acceptance by the buyer of the present conditions of sale, which the buyer acknowledges having read before ordering. Before any transaction, the buyer declares on the one hand that the purchase of products on the website https://www.blackoutconcept.com is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing him to commit himself under the present general conditions of sale.

The Double Down company keeps the possibility of modifying at any time these conditions of sales, in order to respect any new regulation or in order to improve the use of its site. Therefore, the applicable conditions will be those in force at the date of the order by the buyer.

Article 2. Products

The offered products are those which appear on the website https://www.blackoutconcept.com of the company Double Down, within the limit of available stocks. The company Double Down reserves the right to modify at any time the assortment of products. Each product is presented on the website in the form of a description of its main technical characteristics (movement, water-resistance, type of bracelet, type of glass…). The photographs are as accurate as possible but do not commit the Seller. The sale of the products presented on the site https://www.blackoutconcept.com is intended for all buyers residing in countries that fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog are prices in Francs (CHF), American Dollars (USD), Euros (EUR) including all taxes (TTC) taking into account the VAT applicable on the day of the order for customers residing in Switzerland; excluding taxes (HT) for others. Any change in the VAT rate may be reflected in the price of the products. The company Double Down reserves the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order will be the only applicable one to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.

Article 4. Order and Payment Means

Before any order, the buyer must create an account on the site https://www.blackoutconcept.com. The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (orders status, profile…), will have to identify himself with this information. The company Double Down proposes to the buyer to order and pay his products in several steps, with 4 payment options to choose from:

– Payment by credit/debit card (via Stripe): the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references…), checks the delivery address or fills in a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by credit card”. Finally, the last step proposes to him to check all the information, to take knowledge and to accept the present general conditions of sale by notching the corresponding box, then invites him to validate his order by clicking on the button “Confirm my order”. Finally, the buyer is redirected to the secure Stripe interface in order to safely enter his credit card information. If the payment is accepted, the order is recorded and the contract is definitively formed.

The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must dispute the debit in writing with his or her bank within 70 days of the transaction, or even 120 days if the contract binding him or her to the bank so provides. The amounts debited will be reimbursed by the bank within a maximum of one month after receipt of the Cardholder’s written objection. No costs for the return of the amounts can be charged to the holder.

– Payment by wire transfer: the buyer will have to contact the customer service at info@blackoutconcept.com with his order. They will let him know the full banking details of the company so the payment can be settled and the order confirmed as soon as the money reaches DD acount.

– Secure payment by Paypal: the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references…), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by Paypal”. The next step proposes to verify all the information, to read and accept the present general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button “Confirm my order”. Finally, the buyer is redirected to the PAYPAL secure interface in order to safely enter his Paypal account information. If the payment is accepted, the order is recorded and the contract is definitively formed. The payment by Paypal account is irrevocable. In case of fraudulent use of the account, the buyer can demand the cancellation of the payment by card, the sums paid will then be credited or refunded. The confirmation of an order implies acceptance of these terms of sale, the recognition of having perfect knowledge of them and the renunciation to take advantage of its own conditions of purchase. All the data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has given it on his order form, the company Double Down will send him by e-mail the confirmation of his order.

If the buyer wishes to contact the company Double Down, he/she can do so either by mail at the following address Double Down Sàrl rue de la cité 29 1204 Geneva ; or by email at the following address : info@www.blackoutconcept.com , or by phone at +41 22 310 00 01

Article 5. Reservation of Ownership

The company Double Down retains full ownership of the products sold until full payment of the price, in principal, expenses and taxes included.

Article 6. Withdrawal

The buyer does not benefit from a retraction period during his purchase on the website https://www.blackoutconcept.com.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. The orders are made by DHL Express, delivery service with follow-up, delivery without signature. The delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract can be cancelled and the buyer reimbursed. The company Double Down will be able to provide by e-mail to the purchaser the number of follow-up of his parcel. The buyer is delivered to his home by his letter carrier. In case of absence of the buyer, he will receive a notice of passage of his factor, which allows him to withdraw the ordered products to the nearest post office, during a time indicated by the postal services. The risks related to the transport are the responsibility of the purchaser as from the moment when the articles leave the buildings of the company Double Down. The buyer is required to verify in the presence of the employee of the Post Office or the deliveryman, the state of the packaging of the goods and its contents at the delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Warranty

All products supplied by the Double Down company benefit from a BlackOut Concept 24-month International Warranty.

Article 9. Responsibility

The company Double Down, in the process of distance selling, is only held by an obligation of means. It cannot be held responsible for any damage resulting from the use of the Internet network such as data loss, intrusion, virus, service interruption, or other involuntary problems.

Article 10. Intellectual Property

All the elements of the website https://www.blackoutconcept.com are and remain the intellectual and exclusive property of the company Double Down. Nobody is authorized to reproduce, exploit, or use in any capacity whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data

Double Down commits itself to preserving the confidentiality of the information provided by the buyer, which he/she would have to transmit for the use of certain services. As such, the Internet user has the right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address Double Down, rue de la cité 29, 1204 Geneva

Article 12. Settlement of disputes

The present conditions of remote sale are subjected to the Swiss law. For all disputes or litigation, the competent court will be that of Geneva.